I won't go to TGF anymore for tech work, which is sad, because they are literally within walking distance from where I live -- I had them swap pickups for me awhile ago, took 3 weeks. I also was not called and told there would be a delay. Not acceptable at the price they charged me. However, I will admit, that I was the stupid one for getting some else to do this in the first place...Changing pickups is probably the easiest job one can do on their own, besides changing strings. I was just too afraid to do it myself back then. Switched to the Seymour Duncan Liberator system in almost all of my guitars now, and I can change pickups in about 5 minutes, without even having to clip the strings most of the time (depending on the guitar).
Also took an Ibanez Prestige to them one time...It has an Edge Zero floating bridge -- it's supposed to be flat with the body at zero point. They gave it back to me at an angle, like the old Edge \ LoPro Edge style Ibanez Bridges -- had to fix it myself by adjusting the spring tension in the back. I realize Ibanez has like 500 different kinds of bridges, but they are all perfectly explained in the Ibanez manual, with pictures of each one set up properly...That's actually how I knew it was wrong, I double checked the manual
Not sure what they are charging for a floyd-style bridge setup now, but back then it was around 45 bucks IIRC...
Aside from their tech work though, I can't say enough good things about the store in general. Maybe they got a new tech since then?